BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   BlackBerry Help (http://www.blackberryforums.com/blackberry-help/)
-   -   Unable to set up e mail service (http://www.blackberryforums.com/blackberry-help/261794-unable-set-up-e-mail-service.html)

triman99 10-03-2012 01:08 PM

Unable to set up e mail service
 
Hi
New to all this and not much of a tech person so forgive the simple questions. I have been given a new BB 9900 which was bought as a SIM free option, and the business has transferred its service from O2 to Vodafone. Have inserted the SIM card and phone service works but cannot get the e mail to sync with the BES server have tried the options/ device/advanced options/host routing table - which tells me there are no entries. Have selected the menu button to register now and get the registration message is queued this has been the position for the last 6 hours and still no mail has been received
Can anyone out there help me (and a bunch of other employees)
should also say that we have entered e mail addresses and activation passwords and still no luck

Thanks very much if any one can help.

NJBlackBerry 10-03-2012 01:21 PM

Re: Unable to set up e mail service
 
You need to make sure that you have the correct BlackBerry specific data plan on your account. Contact Vodafone please.


All times are GMT -5. The time now is 04:12 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.