BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-03-2012, 01:08 PM   #1 (permalink)
New Member
 
Join Date: Oct 2012
Model: 9900
PIN: N/A
Carrier: vodafone
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Unable to set up e mail service

Please Login to Remove!

Hi
New to all this and not much of a tech person so forgive the simple questions. I have been given a new BB 9900 which was bought as a SIM free option, and the business has transferred its service from O2 to Vodafone. Have inserted the SIM card and phone service works but cannot get the e mail to sync with the BES server have tried the options/ device/advanced options/host routing table - which tells me there are no entries. Have selected the menu button to register now and get the registration message is queued this has been the position for the last 6 hours and still no mail has been received
Can anyone out there help me (and a bunch of other employees)
should also say that we have entered e mail addresses and activation passwords and still no luck

Thanks very much if any one can help.
Offline  
Old 10-03-2012, 01:21 PM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,804
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default Re: Unable to set up e mail service

You need to make sure that you have the correct BlackBerry specific data plan on your account. Contact Vodafone please.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Unable to set up e mail service
Thread Thread Starter Forum Replies Last Post
Unable to setup E Mail Vulcan25 BES Admin Corner 2 02-05-2009 09:24 PM
July 18-19-20 - RIM scheduled outages, Asia Pacific/Europe Middle East JSanders Network Outages - powered by DataOutages.com 0 07-16-2008 04:08 PM
Errors observed on the BES pankajppawar BES Admin Corner 1 09-27-2007 07:35 AM
HOWTO: Yahoo! Mail Plus with BIS 2.x handling two external e-mail accounts. cdysthe General BlackBerry Discussion 7 08-03-2006 09:50 AM
BES for Domino 4.0 SP4 - Coming Soon jibi BES Admin Corner 0 03-01-2006 10:29 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.