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Old 10-06-2012, 10:01 AM   #1 (permalink)
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Default 8520 Curve Problem

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Hi, I need help! My 8520 has been broken for the past two days. The screen crashed and wouldn't unlock, so i did the battery pull, only to find that when it reloaded, the only thing that works is that when i touch the scroll bar, the Unlock/Emergancy/Cancel menu comes up. This is the only thing that works when pressed. Somebody please help! I've tried everything i can think of. Thanks.
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Old 10-06-2012, 11:35 AM   #2 (permalink)
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Default Re: 8520 Curve Problem

Sounds like it was damaged somehow. If possible, do a backup via desktop manager and consider replacing it with a new unit. You can restore your data to the new device via desktop manager provided the backup of your damaged BlackBerry works.
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