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Old 10-29-2012, 02:28 PM   #1 (permalink)
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Default Still cannot connect facebook after reinstall

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A number of my apps will not connect using 3G but are fine using wifi.

I am starting with trying to resolve facebook

I get "We cannot reach the facebook server at this time. Please try again later. (100)". Clearly this is not 'really' the truth. Other 3G facilities are fine, eg browser.

I looked at a KB article but my app is way father on in version than that article refers to.

I tried to upgrade FB but the only thing I could seem to manage to do was to delete. After the reboot I searched for FB hoping to install an upgrade, but a search just led me to a placeholder record of the app I had just 'uninstalled' (I thought I had deleted not uninstalled, at least that what text it used). The only offering was a 'reinstall' and I assume this was at exactly the same version, because the problem still persists.
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Old 10-29-2012, 03:22 PM   #2 (permalink)
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Default Re: Still cannot connect facebook after reinstall

Always have to ask - do you have a BlackBerry Data plan?
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Old 10-29-2012, 05:44 PM   #3 (permalink)
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Default Re: Still cannot connect facebook after reinstall

Yes
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Old 10-30-2012, 11:51 AM   #4 (permalink)
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Default Re: Still cannot connect facebook after reinstall

Try resending service books.

If neither a hard reset nor resending service books fixes the problem, then maybe it's the network, rather at least not you.
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