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-   -   PDF attachments won't open (http://www.blackberryforums.com/blackberry-help/262197-pdf-attachments-wont-open.html)

drlchua 10-29-2012 07:17 PM

PDF attachments won't open
 
We recently upgraded to BES 5 SP4 from SP2. After the upgrade some of our users are no longer able to open PDF attachments from their email on their BB's. error message is

"This attachment type cannot be viewed on your device."

anyone else have had this issue?

tsac 10-30-2012 08:03 PM

Re: PDF attachments won't open
 
try this link

KB11262-Unable to view PDF attachment on the BlackBerry device

jpri 11-27-2012 01:20 PM

Re: PDF attachments won't open
 
I have had this problem so many times with my torch 9800


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