BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 10-29-2012, 07:17 PM   #1 (permalink)
New Member
Join Date: Nov 2010
Model: 8330
Carrier: verizon
Posts: 3
Post Thanks: 0
Thanked 1 Time in 1 Post
Default PDF attachments won't open

Please Login to Remove!

We recently upgraded to BES 5 SP4 from SP2. After the upgrade some of our users are no longer able to open PDF attachments from their email on their BB's. error message is

"This attachment type cannot be viewed on your device."

anyone else have had this issue?
Old 10-30-2012, 08:03 PM   #2 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,834
Post Thanks: 47
Thanked 652 Times in 639 Posts
Default Re: PDF attachments won't open

try this link

KB11262-Unable to view PDF attachment on the BlackBerry device
If someone helps, tell them by clicking the Thanks button

9810 BES
Z10 on BES
Old 11-27-2012, 01:20 PM   #3 (permalink)
New Member
Join Date: Jan 2012
Model: torch
Carrier: at&t
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: PDF attachments won't open

I have had this problem so many times with my torch 9800
Working as a computer tech for computer repair ri!
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: PDF attachments won't open
Thread Thread Starter Forum Replies Last Post
PDF documents do not open: This attachment type cannot be viewed on your device michaelben BES Admin Corner 1 08-14-2012 02:09 PM
Open pdf after downloading attachment negrobizzle General BlackBerry Discussion 1 07-24-2008 05:23 PM
HELP!! Can't view text for secure pdf attachments cmcapellan General Legacy Device Discussion 1 01-30-2008 06:32 AM
Pearl not giving the option to open attachments?? ckeck General 8100 Series Discussion - Pearl 1 05-23-2007 05:00 PM

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.