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-   -   Blackberry 8520 freezing up constantly and unresponsive (http://www.blackberryforums.com/blackberry-help/262208-blackberry-8520-freezing-up-constantly-unresponsive.html)

makeafortune 10-30-2012 01:55 PM

Blackberry 8520 freezing up constantly and unresponsive
 
Hi,

My Blackberry 8520 is freezing up constantly after removing battery to reboot & is constantly unresponsive when trying to move around and clicking on the various functions on the menu. It is constantly resetting & I have to wait along time before it starts functioning again. The problem app Error 523 constantly reoccurs & have to reset. can someone please help me.

Kind regards,

Mark

aiharkness 10-30-2012 02:11 PM

Re: Blackberry 8520 freezing up constantly and unresponsive
 
My advice, do a clean reinstallation of the device software. See the following.

KB11320-How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software for Windows

There are some things you could try first, but I'm guessing you would be better off starting over clean.

Some tips: Do a full backup first, just in case. After you reinstall the OS, only reinstall the apps that you absolutely need, and watch your free memory.
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Dubdub 10-30-2012 03:25 PM

Re: Blackberry 8520 freezing up constantly and unresponsive
 
Have you dropped it or has it gotten wet or damp recently?


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