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-   -   Unique Problem With BB Deleting Emails After 24 Hours? (http://www.blackberryforums.com/blackberry-help/262260-unique-problem-bb-deleting-emails-after-24-hours.html)

FrancisK 11-01-2012 10:09 PM

Unique Problem With BB Deleting Emails After 24 Hours?
 
Hello everyone, I'm new obviously and would greatly appreciate some help! I have a strange issue with my Sprint BB 9930, it's deleting emails after 24 hours, I know this is something that has been addressed before but this is happening for the other 2 guys who work for me as well. One has an iphone, one has an android and I have a BB, we all share certain emails and some are deleting emails 24 hours after receiving them.

I have 7 email accounts on my BB, 6 are from a private domain, the other is AOL. I thought it may be a memory issue but it's only 3 out of the 7 which are having emails deleted and nothing else is being deleted, also it wouldn't account for the issue with the other devices. The emails aren't being deleted on outlook, only our phones. I know it could be an issue with our mail server but as I said it's only 3 out of the 7 that have this issue and so I'm just trying to rule some things out before I have to get too in depth with this. This might help better explain:


My BB
Domain Email 1 - No Issue
Domain Email 2 - Deleting After 24 Hours
Domain Email 3 - No Issue
Domain Email 4 - No Issue
Domain Email 5 - Deleting After 24 Hours
Domain Email 6 - Deleting After 24 Hours
AOL Email - No Issue

Employees Iphone
Domain Email 1 - NOT USED ON THIS PHONE
Domain Email 2 - Deleting After 24 Hours
Domain Email 3 - No Issue
Domain Email 4 - No Issue
Domain Email 5 - Deleting After 24 Hours
Domain Email 6 - Deleting After 24 Hours
AOL Email - NOT USED ON THIS PHONE

Employees Android
Domain Email 1 - NOT USED ON THIS PHONE
Domain Email 2 - NOT USED ON THIS PHONE
Domain Email 3 - NOT USED ON THIS PHONE
Domain Email 4 - NOT USED ON THIS PHONE
Domain Email 5 - Deleting After 24 Hours
Domain Email 6 - Deleting After 24 Hours
AOL Email - NOT USED ON THIS PHONE


Does anyone have any ideas? Any help would be greatly appreciated!

Thank you in advance

dc/dc 11-02-2012 06:51 AM

Re: Unique Problem With BB Deleting Emails After 24 Hours?
 
It sounds server-side if it is happening on devices other than BB.


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