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Old 11-02-2012, 09:51 AM   #1 (permalink)
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Default i cant use my bbm

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Good day,???? use bold4 9780.???? am in a wifi area,but can't use my bbm.???? urgently need help.thank you.
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Old 11-02-2012, 10:05 AM   #2 (permalink)
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Default Re: i cant use my bbm

Do you have the data plan specifically for BlackBerrys on your line?

You seem to be saying BBM was working but now is not. Is this the case. Or have you never used BBM?

If you have a BlackBerry data plan, do a hard reset. If the hard reset doesn't correct the problem, re-send service books. If you don't know what either of these mean, see

If you don't have a BlackBerry data plan, then that's the problem.
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Old 11-02-2012, 10:06 AM   #3 (permalink)
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Default Re: i cant use my bbm

EDIT: aiharkness already beat me to it.
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