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Old 11-03-2012, 05:34 AM   #1 (permalink)
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Default Icon I Don't Recognise

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Hi everyone!

I'm a newbie to this forum and have had my first Blackberry for about 3 weeks. A small icon has appeared on my home screen next to my clock (where your message notifications appear).

Its a small blue box with what looks like a white head and shoulders, on the left is some white dots....

Any help would be appreciated

Thanks
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Old 11-03-2012, 05:49 AM   #2 (permalink)
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Default Re: Icon I Don't Recognise

Don't know. It would help if you post a screen shot. But it is almost certainly an alert from one of the apps you installed. Process of elimination.
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Old 11-03-2012, 06:02 AM   #3 (permalink)
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Default Re: Icon I Don't Recognise

I don't know how to post a screen shot :-/
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Old 11-03-2012, 12:10 PM   #4 (permalink)
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Default Re: Icon I Don't Recognise

Maybe a list of the added apps on the phone. someone may know from that.
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Old 11-03-2012, 02:02 PM   #5 (permalink)
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Default Re: Icon I Don't Recognise

The apps I have on my phone are:

Facebook
Twitter
Google maps
Player for youtube
Shazam
Trainline tickets
Tweetcaster
Weathertrax
Yahoo!

Thanks
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Old 11-03-2012, 02:43 PM   #6 (permalink)
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Default Re: Icon I Don't Recognise

I've tried to draw the icon I have... I hope it attaches....
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Old 11-03-2012, 06:09 PM   #7 (permalink)
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Default Re: Icon I Don't Recognise

BlackBerry ID update.
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Old 11-03-2012, 06:29 PM   #8 (permalink)
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Default Re: Icon I Don't Recognise

Thanks motorcycle mama, do you know what I have to do ?
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Old 11-03-2012, 06:32 PM   #9 (permalink)
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Default Re: Icon I Don't Recognise

Yey worked out how to sort it , thanks motorcycle mama you're fab xxx
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Old 11-08-2012, 07:26 AM   #10 (permalink)
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Default Re: Icon I Don't Recognise

Could one of you please confirm how to get rid of this icon?
I too have it on my BB and would like to get rid of it.

Many thanks!
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Old 11-08-2012, 12:03 PM   #11 (permalink)
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Default Re: Icon I Don't Recognise

Click on the notification bar or go into App World or go into your messages and update the BlackBerry ID application.
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