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-   -   App world - no cached credentials (error id 40721) (http://www.blackberryforums.com/blackberry-help/262470-app-world-no-cached-credentials-error-id-40721-a.html)

lindaingram 11-18-2012 04:30 AM

App world - no cached credentials (error id 40721)
 
Just had my phone replaced as it would not charge and was under warrenty. Cant download apps from App World. Get the above error. Also cannot access FB. Says i dont have that service plan. Please can you advise.

Dubdub 11-18-2012 08:19 AM

Re: App world - no cached credentials (error id 40721)
 
Do you have an active BB data plan. Did you add the new IMEI and PIN to your account and resend the service books?


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