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Old 11-19-2012, 04:03 PM   #1 (permalink)
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Default No audio on 9360

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Hello,

The audio on my BlackBerry 9360 keeps playing up. I will be on the phone when suddenly I won't be able to hear the other person talking. I hang up but when I try to ring them back I can't hear the calling tone or the person talking and they can't hear me either.

When I get someone to ring me the same happens but also my ringtone won't work neither will any other notification sound nor any music stored on my phone or online I just get an error message

The only way to solve the issue is by turning off my phone but then the same thing will happen again on the next phone call I make very frustrating

I would appreciate any help anyone could give me
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Old 11-19-2012, 04:32 PM   #2 (permalink)
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Default Re: No audio on 9360

Has the device ever been dropped? Exposed to moisture? How long have you had it?
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Old 11-19-2012, 06:46 PM   #3 (permalink)
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Default Re: No audio on 9360

No it hasn't been exposed to any moisture or dropped and it's only 3 months old. :(
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Old 11-19-2012, 10:06 PM   #4 (permalink)
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Default Re: No audio on 9360

having this same problem with my tour.......
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Old 11-20-2012, 07:03 AM   #5 (permalink)
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Default Re: No audio on 9360

To the OP, take it back where you got it and get an exchange.


To thabuff, don't hijack someone else's thread.
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