11-28-2012, 04:13 PM
Join Date: Nov 2005
Location: New Hampshire
Carrier: ATT & Verizon
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| | Re: virus on my Torch 9800
There are no known and/or reported BB viruses.
What did you do tot he device just before this happened - dropped it, got it wet, installed an app, etc.?
Have you tried a battery pull? With the device on, remove the battery for 30-60 seconds, replace it and let it reboot.
If you don't have a backup, then it is probably too late to make one now.