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Old 11-28-2012, 02:06 PM   #1 (permalink)
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Default virus on my Torch 9800

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i have a virus that disables me from opening any data on the device memory, all folders are shown as shortcuts.
If there is a solution that I could recover data?
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Old 11-28-2012, 03:13 PM   #2 (permalink)
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Default Re: virus on my Torch 9800

There are no known and/or reported BB viruses.

What did you do tot he device just before this happened - dropped it, got it wet, installed an app, etc.?

Have you tried a battery pull? With the device on, remove the battery for 30-60 seconds, replace it and let it reboot.

If you don't have a backup, then it is probably too late to make one now.
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Old 11-28-2012, 08:17 PM   #3 (permalink)
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Default Re: virus on my Torch 9800

Did you connect it to a PC as mass storage?
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