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Old 01-05-2013, 11:23 PM   #21 (permalink)
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Default Re: BB app world error (80002)+can't update BB Id

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Old 01-07-2013, 08:29 AM   #22 (permalink)
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Default Re: BB app world error (80002)+can't update BB Id

Quote:
Originally Posted by keiron View Post
Hi guys
Okay I have a BB Bold 9790 and when I click on my app world it just says "blackberry app world is having trouble connecting to the blackberry app world server, verify your network connections and try again" then if I wait a few seconds another box comes up saying "BLACKBERRY ID ,app world requires the latest version of Blackberry ID" then there is 2 boxes sayin CLOSE & UPDATE - when I press update it doesn't even get past 0% before it comes up with "sorry the software update server is unavailable, please try again later"then there's 2 boxes again saying CLOSE & RETRY when press retry it just flashes on 0% and back to retry so when press close it says "Blackberry identity installation failed, please try again later. (80002)....oh yh also I've noticed that if I goto Device>Blackberry ID, it says "unable to update blackberry Id account information while offline" so it won't let me change any details at all not even my name, but I can sign in fine on the website itself....
The BB Bold 9790 is running OS version 7 and app world is version 4.0.0.65....
I have tried a device wipe with no joy and I have tried changing the tic/apn to internet etc still no joy, I have even tried deleting app world and reinstalling but still the same oh and I have tried a battery pull too ???
Can some 1 please help me as this as been going on for about 4 weeks now :/ thanks guys.
i tried this and it works for me.. go to options>personalization & privacy for app world then check box of Apply this setting to all application and also disable the collection of usage data.. then try downloading the update again..

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Old 01-16-2013, 06:22 PM   #23 (permalink)
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Quote:
Originally Posted by keiron View Post
.....Also I noticed that I haven't got a blackberr app world service book but I have got a blackberry Id service and I tried to register the host routing table but I don't get any message back also its saying 3g at top right of my blackberry bold we're signal is and when I do a diagnostic test it comes up with....
RADIO data activasion ----- NO
Then it says bb registration ---- abort
Connected to blackberry ---- abort
And blackberry pin-pin ----- abort....
Any help would be appreciated thanks.....
The browser and everything else I've tried on the phone works except app world and when I click on windows live messenger and yahoo etc etc it says I need a wifi connection to use them few apps???? Thanks.
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Old 01-19-2013, 09:23 PM   #24 (permalink)
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Quote:
Originally Posted by keiron View Post
Hi guys
Okay I have a BB Bold 9790 and when I click on my app world it just says "blackberry app world is having trouble connecting to the blackberry app world server, verify your network connections and try again" then if I wait a few seconds another box comes up saying "BLACKBERRY ID ,app world requires the latest version of Blackberry ID" then there is 2 boxes sayin CLOSE & UPDATE - when I press update it doesn't even get past 0% before it comes up with "sorry the software update server is unavailable, please try again later"then there's 2 boxes again saying CLOSE & RETRY when press retry it just flashes on 0% and back to retry so when press close it says "Blackberry identity installation failed, please try again later. (80002)....oh yh also I've noticed that if I goto Device>Blackberry ID, it says "unable to update blackberry Id account information while offline" so it won't let me change any details at all not even my name, but I can sign in fine on the website itself....
The BB Bold 9790 is running OS version 7 and app world is version 4.0.0.65....
I have tried a device wipe with no joy and I have tried changing the tic/apn to internet etc still no joy, I have even tried deleting app world and reinstalling but still the same oh and I have tried a battery pull too ???
Can some 1 please help me as this as been going on for about 4 weeks now :/ thanks guys.
I'm having the same problem as you.
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Old 04-04-2013, 02:00 AM   #25 (permalink)
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Originally Posted by bisleri View Post
Please check :

This can occur if the BlackBerry smartphone is missing the BlackBerry App World service book for BlackBerry device software 4.0 to 7.0.

Go to Options -> Device -> Advanced System Settings -> Service Book. Once inside confirm that the service book BlackBerry App World [APPWORLD] exists.
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Old 04-04-2013, 02:00 AM   #26 (permalink)
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Default Re: BB app world error (80002)+can't update BB Id

No appworld exists there
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Old 04-04-2013, 07:27 AM   #27 (permalink)
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Default Re: BB app world error (80002)+can't update BB Id

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Originally Posted by aJhjdzfd View Post
No appworld exists there
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Do you have a BlackBerry data plan?
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Old 04-09-2013, 04:13 PM   #28 (permalink)
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Default Re: BB app world error (80002)+can't update BB Id

In the service book BB app world appears & bb I'd is not there,I go to the table router to register still is no appears please help becouse when I open bb app world it request latest bb id & when I upgrade it says the upgrade failed (80002) or keep says retry several times please help me
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Old 06-26-2013, 10:55 AM   #29 (permalink)
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Default Re: BB app world error (80002)+can't update BB Id

Same prb!!!!!
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Old 06-26-2013, 11:20 AM   #30 (permalink)
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Hey I'm useng bb curve 8520 nd I hv deleted my blackberry identity at option ..........how can I get it .....I can't update :/ hlp me plzzzz
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Old 06-26-2013, 09:56 PM   #31 (permalink)
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Default Re: BB app world error (80002)+can't update BB Id

So jumping on an almost year old post is never a good thing. you need to use a computer and redo the id if you deleted it

KB25464-How to delete a BlackBerry ID
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Old 07-27-2013, 02:07 PM   #32 (permalink)
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Default Re: BB app world error (80002)+can't update BB Id

Blackberry9900 registration faild
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Old 07-27-2013, 07:43 PM   #33 (permalink)
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Default Re: BB app world error (80002)+can't update BB Id

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Originally Posted by keiron View Post
ok thank you but how do i get one of them then ? i am on pay and go and i get 1gb of free internet a month ? thank you
Call Orange and have them add the BlackBerry Bolt-On to your account.
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Old 07-28-2013, 10:18 AM   #34 (permalink)
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Default Re: BB app world error (80002)+can't update BB Id

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Blackberry9900 registration faild
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Old 08-26-2013, 02:05 PM   #35 (permalink)
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Quote:
Originally Posted by keiron View Post
Hi guys
Okay I have a BB Bold 9790 and when I click on my app world it just says "blackberry app world is having trouble connecting to the blackberry app world server, verify your network connections and try again" then if I wait a few seconds another box comes up saying "BLACKBERRY ID ,app world requires the latest version of Blackberry ID" then there is 2 boxes sayin CLOSE & UPDATE - when I press update it doesn't even get past 0% before it comes up with "sorry the software update server is unavailable, please try again later"then there's 2 boxes again saying CLOSE & RETRY when press retry it just flashes on 0% and back to retry so when press close it says "Blackberry identity installation failed, please try again later. (80002)....oh yh also I've noticed that if I goto Device>Blackberry ID, it says "unable to update blackberry Id account information while offline" so it won't let me change any details at all not even my name, but I can sign in fine on the website itself....
The BB Bold 9790 is running OS version 7 and app world is version 4.0.0.65....
I have tried a device wipe with no joy and I have tried changing the tic/apn to internet etc still no joy, I have even tried deleting app world and reinstalling but still the same oh and I have tried a battery pull too ???
Can some 1 please help me as this as been going on for about 4 weeks now :/ thanks guys.
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Old 01-09-2014, 04:10 AM   #36 (permalink)
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Default Re: BB app world error (80002)+can't update BB Id

No appworld exists there
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Old 01-09-2014, 04:11 AM   #37 (permalink)
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Default Re: BB app world error (80002)+can't update BB Id

Pls what should I do
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Old 01-09-2014, 07:02 AM   #38 (permalink)
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Default Re: BB app world error (80002)+can't update BB Id

No App World exists where?
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Old 01-09-2014, 07:07 AM   #39 (permalink)
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Default Re: BB app world error (80002)+can't update BB Id

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Originally Posted by teemstech View Post
No appworld exists there
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Why did you bump a 5 month old thread with idiocy?
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Old 01-09-2014, 09:20 AM   #40 (permalink)
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Default Re: BB app world error (80002)+can't update BB Id

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Why did you bump a 5 month old thread with idiocy?
It's a style.....
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