BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-13-2012, 07:38 PM   #1 (permalink)
New Member
 
Join Date: Dec 2012
Model: 8520
PIN: N/A
Carrier: LIME
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Missing BBM

Please Login to Remove!

I downloaded the new BBM v.6.... and my phone said it had to reboot to complete the installation. And when it came back on there is no BBM anywhere. Its not in downloads, applications... I cant find it anywhere. Help PLZ!
Offline  
Old 12-13-2012, 07:47 PM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.0
Carrier: T-Mobile USA
Posts: 13,766
Post Thanks: 16
Thanked 504 Times in 490 Posts
Default Re: Missing BBM

See if it shows as an an installed app in options. If so, make sure the icon was not somehow accidentally hidden. If not hidden, then delete it and reinstall it again, see what happens.

Of course, it isn't installed, then download again and see what happens.
__________________
- Ira
Online  
Old 12-14-2012, 06:46 AM   #3 (permalink)
New Member
 
Join Date: Dec 2012
Model: 8520
PIN: N/A
Carrier: LIME
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Missing BBM

I found it in applications and deleted it. Then I downloaded it again.... still nothing. Cant find it anywhere. :(
Offline  
Old 12-14-2012, 09:36 AM   #4 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.0
Carrier: T-Mobile USA
Posts: 13,766
Post Thanks: 16
Thanked 504 Times in 490 Posts
Default Re: Missing BBM

The a look at the following, #2

KB23968-BlackBerry Messenger icon disappears from the Home screen of the BlackBerry smartphone

Other than that, if the OS version isn't the problem, I would try first a security wipe. If that doesn't fix it, I would reinstall the OS. Do a backup before you do anything.

Worst case, you will have an opportunity stick with the old version of BBM that is in the OS package.
__________________
- Ira
Online  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Missing BBM
Thread Thread Starter Forum Replies Last Post
Cant see my contacts display pictures on BBM ghino BlackBerry Help 1 02-14-2012 01:51 PM
SMS Contact Showing Under BBM Charizard General BlackBerry Discussion 3 05-04-2010 04:57 PM
mystery bbm message complexx General 9600 Series Discussion - Tour 9 05-01-2010 10:03 PM
How to disable SMS from appearing in BBM chats? mgberry RIM Software 1 04-28-2010 03:41 PM
BB MDS Studio, wont start, HELP please... ltena Developer Forum 0 07-03-2008 09:23 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.