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-   -   Statuses Wont show after reset on bbm (http://www.blackberryforums.com/blackberry-help/262837-statuses-wont-show-after-reset-bbm.html)

bish99 12-17-2012 07:09 PM

Statuses Wont show after reset on bbm
 
i have reset my phone and the statuses for my friends on bbm wont show, i do not mean recent updates, i mean statuses, such as; Busy. I have the most recent update for bbm i think is 7.0, so if that makes any difference, or if there is a way to solve this problem, please help! :)

tsac 12-19-2012 04:51 PM

Re: Statuses Wont show after reset on bbm
 
Unless you performed a backup via the BB wireless service you may need to renew all your contacts.\

KB20017-Unable to wirelessly restore the BlackBerry Messenger Contact List


http://btsc.webapps.blackberry.com/b...ListHelperImpl

John Clark 12-20-2012 12:15 AM

Re: Statuses Wont show after reset on bbm
 
If you have BBM7 those KB's don't apply as there is no longer a backup/restore in BBM7. It's all backed up with your BBID.

tsac 12-22-2012 01:42 PM

Re: Statuses Wont show after reset on bbm
 
Thanks John, wish RIM would clean up the KB's


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