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Old 12-17-2012, 07:09 PM   #1 (permalink)
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Default Statuses Wont show after reset on bbm

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i have reset my phone and the statuses for my friends on bbm wont show, i do not mean recent updates, i mean statuses, such as; Busy. I have the most recent update for bbm i think is 7.0, so if that makes any difference, or if there is a way to solve this problem, please help!
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Old 12-19-2012, 04:51 PM   #2 (permalink)
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Default Re: Statuses Wont show after reset on bbm

Unless you performed a backup via the BB wireless service you may need to renew all your contacts.\

KB20017-Unable to wirelessly restore the BlackBerry Messenger Contact List


http://btsc.webapps.blackberry.com/b...ListHelperImpl
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Last edited by tsac : 12-19-2012 at 04:52 PM.
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Old 12-20-2012, 12:15 AM   #3 (permalink)
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Default Re: Statuses Wont show after reset on bbm

If you have BBM7 those KB's don't apply as there is no longer a backup/restore in BBM7. It's all backed up with your BBID.
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Old 12-22-2012, 01:42 PM   #4 (permalink)
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Default Re: Statuses Wont show after reset on bbm

Thanks John, wish RIM would clean up the KB's
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