12-29-2012, 03:37 PM
Join Date: Mar 2005
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| | Re: Bold 9900 Repeat Reboots and Crashes
Generally the reboot is caused by either hardware or a bad battery. you did not mention if you added any APPS but if you or your company has then you might try deleting all added apps and see if the phone acts the same. Are you using the same charger? if it is not fully charging the phone it could be the cause. LI type batteries do not do good if allowed to discharge below 20%. If your going to a store for a replacement then try going to a ATT device support center. Again see if it works ok before your company activates it on the BES. Just try using it for a few days. It could be something they are loading.
The other problem may be low memory. Without a memory card all the data including any media must be on the internal memory. Check to see it is not low < 40 meg or so.
The SIM card could be an issue. Try it in a different phone. Also have ATT send a new one if your unsure.
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