BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-08-2013, 12:08 PM   #1 (permalink)
New Member
 
Join Date: Jan 2013
Model: 9810
PIN: N/A
Carrier: dtac
Posts: 6
Post Thanks: 2
Thanked 0 Times in 0 Posts
Unhappy i can't download app world

Please Login to Remove!

my torch 9810 seems to be working fine until today when i tried to update my bbm. after the update, it won't work anymore so i deleted it in my apps (will re install it later). when i tried to access app world it keeps on prompting a msg which says 'there is an issue with bb app world and it must close now'. so again, i decided to delete app world knowing that i can download and install it again. i did reboot my unit and afterwards, i opened the bb official website to DL app world but it keeps on saying that 'a communication failure has occurred. the server may be busy, please try again later....' and also, i can't setup and access my email with an error 'your device had a problem connecting to the server'

i've read a lot of forums and tried many ways to fix this but still it wasn't. i hope you can help me with this. i badly want to get app world and bbm back. :(

Last edited by shynlove : 01-08-2013 at 12:17 PM.
Offline  
Old 01-12-2013, 02:12 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,322
Post Thanks: 43
Thanked 584 Times in 579 Posts
Default Re: i can't download app world

Do you have internet access using the phones browser?

How did you delete Appworld? Download desktop manager and check the app list and try cleaning up the list from there.

This link may also help

KB31650-"Cannot Connect to the BlackBerry App World Server, Please check your internet connection and try again" is displayed when downloading any Application on the BlackBerry PlayBook Tablet
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
The Following User Says Thank You to tsac For This Useful Post:
shynlove (01-18-2013)
Old 01-18-2013, 08:26 PM   #3 (permalink)
New Member
 
Join Date: Jan 2013
Model: 9810
PIN: N/A
Carrier: dtac
Posts: 6
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default Re: i can't download app world

thanks a lot! i finally have my app world back after a couple times of resetting it because the error msg 'uncaught exception...' kept on appearing and i can't exit it until i restart my phone. when it finally worked, i tried to download some apps but suddenly it crashes again with this msg again 'there is an issue with bb app world and it must close now' :(
do you have an alternative solution for this?
Offline  
Old 01-18-2013, 08:39 PM   #4 (permalink)
New Member
 
Join Date: Jan 2013
Model: 9810
PIN: N/A
Carrier: dtac
Posts: 6
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default Re: i can't download app world

after i did a battery pull it goes to the same error 'uncaught exception: applicationnet_rim_bb_facebook_lib(252) is not responding: process terminated :(
Offline  
Old 01-18-2013, 09:33 PM   #5 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,322
Post Thanks: 43
Thanked 584 Times in 579 Posts
Default Re: i can't download app world

Generally the issue is due to internet delay issues or even a remote server issue.
RIM just indicates the user should retry. Are you getting this al the time?
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
The Following User Says Thank You to tsac For This Useful Post:
shynlove (01-22-2013)
Old 01-22-2013, 02:47 AM   #6 (permalink)
New Member
 
Join Date: Jan 2013
Model: 9810
PIN: N/A
Carrier: dtac
Posts: 6
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default Re: i can't download app world

it's working fine now. thanks!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: i can't download app world
Thread Thread Starter Forum Replies Last Post
Not available for download from the App World Genni BlackBerry Help 3 06-19-2011 01:54 AM
BlackBerry App World 2.0 Unveiled; Includes Carrier Billing, BBID, and More Superh3ro General BlackBerry Discussion 0 06-17-2010 09:16 PM
BBM download using App world - How to force quit devon59 General 9000 Series Discussion - Bold 5 03-11-2010 02:34 PM
downloading an app in app world and its stuck on "starting download' tj13 General 9600 Series Discussion - Tour 9 12-03-2009 10:04 PM
Can I directly download an app thru ATT Media Net without BB APP WORLD? fkjr2 Aftermarket Software 5 10-20-2009 05:10 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.