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Gwathren 01-09-2013 01:26 PM

Messages deleting themselves
Hi all, I am here with what seems to be a recurring problem in the BB world.
I have a Bold 9900, updated to the latest OS. My sms keep deleting themselves after more or less 2 months, despite being selected the option "forever" in the days to keep messages part.
I almost always have a free memory around 120-130mb, I don't remember having a less then 10mb memory save for a couple of occasions with very low battery and few apps running.
I do a battery pull once a week and clean often the memory but nonetheless messages keep disappearing. Since it doens't seem to be a low memory problem, does anyone has a solution for this?

tsac 01-09-2013 10:09 PM

Re: Messages deleting themselves
this link may help

KB14213-Call logs, SMS text messages, and email messages are deleted from the BlackBerry smartphone

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