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-   -   BBM not sending or receiving (http://www.blackberryforums.com/blackberry-help/263211-bbm-not-sending-receiving.html)

Inaina 01-16-2013 07:08 PM

BBM not sending or receiving
 
Helloo...

I am Blackberry User that having problem by not able to receive or send any of BBM (blackberry message).
I am currently in New York, USA. But my original network provider is from other country. So when i am in USA, i always use WiFi connection, with no problem. But now, suddenly i am not able to use the BBM or email service. I can still browse internet from my Blackberry using the same WiFi. I don't understand why this happen. I already re-start the device, open battery and everything, still not able to receive or send BBM message.

I am using WiFi connection at home. The signal of American network from AT&T or T-Mobile, sometimes exist, sometimes not. But it never been a problem in the past. I just choose "automatic" setting for "mobile network".

I already try to change network, but still not working.

Please help me to solve this problem.

Thank you,
Ina

bisleri 01-17-2013 12:50 AM

Re: BBM not sending or receiving
 
Try a battery pull and resend the service books.BBM does work over WiFi if you have an active BlackBerry Data Plan.

dc/dc 01-17-2013 09:36 AM

Re: BBM not sending or receiving
 
Quote:

Originally Posted by bisleri (Post 1796511)
Try a battery pull and resend the service books.BBM does work over WiFi if you have an active BlackBerry Data Plan.

Quote:

Originally Posted by Inaina (Post 1796497)
I already re-start the device, open battery and everything

Bisleri, you need to learn to read.


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