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Commandolad 01-20-2013 07:02 PM

Buttons unresponsive
Hi, new here so hope this is the right place to ask for help. 9800 user and have unresponsive buttons. The buttons are q,e,r,u and o. Also the escape and mute buttons not responding. Was intermittent but now permanant. I have downgraded software but still the same. Upgraded and no joy.

Dubdub 01-20-2013 07:20 PM

Re: Buttons unresponsive
Did you drop the device or get it wet? That problem is indicative of moisture damage.

Have you tried a battery pull to see if that has any affect?

Commandolad 01-21-2013 04:51 AM

Re: Buttons unresponsive
Hi thanks for your response. The phone was previously dropped and then reconditioned. There have been no problems for months until now

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