BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-27-2013, 06:06 PM   #1 (permalink)
New Member
 
Join Date: Jul 2009
Model: 8700
PIN: N/A
Carrier: Rogers
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question Unable to clear emmc.

Please Login to Remove!

Trying to "Clear Data" from device. When I choose "Clear on-board device data" option, I receive an error part way through the process (see attached). If I do not choose that option, the clear finishes without the error.

From what I understand, emmc is built-in memory. Why won't it let me clear it?

Blackberry Tour 9630
Blackberry Desktop Software ver 2.4.0 (17)
Mac OS 10.6
No SD card inserted.
Attached Thumbnails
Unable to clear emmc.-screen-shot-2013-01-27-3.56.41-pm.png  

Last edited by timelessbeing : 01-27-2013 at 06:08 PM.
Offline  
Old 01-27-2013, 07:12 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,339
Post Thanks: 43
Thanked 588 Times in 581 Posts
Default Re: Unable to clear emmc.

It looks like a memory card error although you said none was installed. Try reading these links for information on memory issues and how to clean it.


http://btsc.webapps.blackberry.com/b...ListHelperImpl



KB02318-How to delete all data or all data and applications on the BlackBerry smartphone



KB14745-"Memory card contains error, please use disk checking utility on computer" appears on the Home screen of the BlackBerry smartphone
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Old 01-28-2013, 12:04 AM   #3 (permalink)
New Member
 
Join Date: Jul 2009
Model: 8700
PIN: N/A
Carrier: Rogers
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Unable to clear emmc.

I managed to clear the phone, but it still doesn't explain the error.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Unable to clear emmc.
Thread Thread Starter Forum Replies Last Post
clear maps of google maps in blackberry 8110 not working nivas GPS & Mapping 1 05-25-2008 10:52 AM
Clear ESN? IpodLover77 General 8300 Series Discussion - Curve 8 04-13-2008 06:11 PM
Seidio Clear Cases bbueding General Legacy Device Discussion 1 10-05-2007 05:54 PM
Enterprise Messenger - Unable to contact server Schwartz BES Admin Corner 10 07-02-2007 06:42 AM
Unable to delete Filed Message yo_fishy General BlackBerry Discussion 7 12-04-2006 07:57 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.