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Old 02-19-2013, 06:20 AM   #1 (permalink)
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Hi everyone,

I have problem setting up e-mail account on a BB torch, I was using BB 8520 initially until it got bad and switch device to this Torch and I need to setup my mail but it gives me a page - Exiisting User and request that I log in using a username and password.
I have tried all sorts of username and password but none seems going through.

Can anyone assist me on this please?
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Old 02-19-2013, 06:48 AM   #2 (permalink)
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Default Re: E-Mail Setup

Have you logged in on the device with YOUR BlackBerry ID?
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Old 02-19-2013, 02:04 PM   #3 (permalink)
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Default Re: E-Mail Setup

Assuming you have a BB data plan, you need to log into your BIS account and change the IMEI and PIN to that of the new device.
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