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-   -   Tour 9630 says "off" on network after firmware upgrade (http://www.blackberryforums.com/blackberry-help/263559-tour-9630-says-off-network-after-firmware-upgrade.html)

mackconsult 02-20-2013 09:30 AM

Tour 9630 says "off" on network after firmware upgrade
 
This unlocked 9630 was prompting for a device update. It worked fine under Tmobile GMS as unlocked phone. After the upgrade it know says "off" in upper right were it used to say Tmobile.

I have the same blackberry that is working fine and its also a tour, compared the settings and they are the same so I can't figure out what went wrong .....

Any help greatly appreciated.

dc/dc 02-20-2013 09:41 AM

Re: Tour 9630 says "off" on network after firmware upgrade
 
Please consult the device manual for instructions on how to enable the wireless network.

mackconsult 02-20-2013 09:47 AM

Re: Tour 9630 says "off" on network after firmware upgrade
 
that's no help ..... I now how to enable the network

options -> mobile network ->

Like I said I have two blackberry tour 9630's so I have one to compare to that is working on Tmobile just fine .... Its the other one that went through the device upgrade and now it won't connect to the network.

Quote:

Originally Posted by dc/dc (Post 1799493)
Please consult the device manual for instructions on how to enable the wireless network.


mackconsult 02-20-2013 09:51 AM

Re: Tour 9630 says "off" on network after firmware upgrade
 
Never mind .... just had to go to manage connections .... problem solved

dc/dc 02-20-2013 10:42 AM

Re: Tour 9630 says "off" on network after firmware upgrade
 
Quote:

Originally Posted by mackconsult (Post 1799494)
that's no help ..... I now how to enable the network

Don't be ungrateful. You did not state what troubleshooting steps you'd already taken, so we always have to start at the beginning.

tsac 02-23-2013 12:59 PM

Re: Tour 9630 says "off" on network after firmware upgrade
 
I had a few other comments but all i will say is WOW


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