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Old 02-27-2013, 01:49 PM   #1 (permalink)
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Default security wipe/factory reset

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Hello,
I'd like to erase all call logs, and pictures and other trash (left by the uninstalled apps) from my BB9780. I have too many to delete all at once, that will take forever!
I know there's something called security wipe/factory reset. I'm a bit afraid though - there's a warning that "all application data will be lost! Message service and other services will be disabled." Will it also delete everything - applications, programs etc. making the phone basically blank? My BB came with OS 6.0.0.2949, preinstalled apps such as Word To Go, Sheet to Go, Slideshow to Go, Youtube, Facebook, Twitter, games: BrickBraker, Word Mole, Texas Hold'em, Sudoku, Klondike. Will it delete these apps too?

Thanks.
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Old 02-27-2013, 01:56 PM   #2 (permalink)
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Default Re: security wipe/factory reset

No, it will basically restore it to the way it was when you first got it.
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Old 02-27-2013, 01:59 PM   #3 (permalink)
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Default Re: security wipe/factory reset

So it won't delete these preinstalled apps, just all installed by me?
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Old 02-27-2013, 02:55 PM   #4 (permalink)
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Default Re: security wipe/factory reset

Correct. It should not. If you go into your security wipe screen, the option there is to delete any user installed applications and the descriptions states that any applications that you have loaded will be removed from the device.
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Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
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Old 02-27-2013, 03:12 PM   #5 (permalink)
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Default Re: security wipe/factory reset

OK, thanks. One more question. Will it be enough to choose first option to clean all the stuff left by ex. Facebook application (email, calendar and contacts synchronization etc.)?
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Old 02-27-2013, 03:26 PM   #6 (permalink)
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Default Re: security wipe/factory reset

What do you mean first option?

This KB article should help.

KB16307-Actions performed by the BlackBerry smartphone during the removal of stored user and application data
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When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
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Old 02-27-2013, 03:35 PM   #7 (permalink)
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Default Re: security wipe/factory reset

Security Wipe > Emails, Contacts etc. So, I presume it's Standard security wipe with Include third party applications option turned off
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Old 02-27-2013, 03:39 PM   #8 (permalink)
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Default Re: security wipe/factory reset

Yes, that will delete your email accounts, calendar appointments, contacts, etc. I would recommend backing up your device before you wipe it.
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