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Old 03-24-2013, 11:33 AM   #1 (permalink)
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Question Curve 9300 stuck on the loading clock icon?

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Hello,

For the past 2 days my curve 9300 has been basically stuck on start up. Usually, it takes seconds to start up. Now, it takes around 15 minutes to get to the home screen and when it does it automatically gets stuck. I do have a picture of it stuck on the home screen, but unfortunately I'm not allowed to post it on here. I can send a link by request

No matter how long I press down the off button, it will not turn off in its own. So I have to take the battery out. When I put it back in again, it just repeats the cycle - a long start up, reaches the home screen, freezes. I have charged it up for hours and this has made no difference, and I have also tried to connect it to my computer via USB cable, but it comes up with a sign to say it's corrupt. I have also put a different battery in it from my dad's phone. It just does the same thing. I've also taken the sim card out and put it back in again. None of these things have made any difference.

It's very odd, as I just clicked on my text messages one day and it froze. And that was it, I can't do anything with it.

Can anybody please help me out here and tell me how to fix it? I would really appreciate it

Thanks,
Charlotte
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Old 03-24-2013, 12:25 PM   #2 (permalink)
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Default Re: Curve 9300 stuck on the loading clock icon?

And now it is also displaying a white screen saying 'app error 603' on it.
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Old 03-24-2013, 12:29 PM   #3 (permalink)
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Default Re: Curve 9300 stuck on the loading clock icon?

KB23951-"Error 603", "App Error 603", or "JVM 603" appears on the BlackBerry smartphone
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