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-   -   Red X on battery can't turn on (http://www.blackberryforums.com/blackberry-help/263906-red-x-battery-cant-turn.html)

lopasblet 03-28-2013 07:34 AM

Red X on battery can't turn on
 
Hello! Phone is connected by USB. I can't Back up and Restore my phone. I have 2 battery and can't turn the phone on. Any solution? :D

http... s22.postimg.org/p2mdt6jep/IMG_0010.jpg

http... s18.postimg.org/fld71umpl/IMG_0012.jpg

http... s4.postimg.org/5ffe0fn4t/image.png

Dubdub 03-28-2013 08:36 AM

Re: Red X on battery can't turn on
 
Did you drop it or get it wet?

Are these new batteries made for your device?

Sounds like either water damage or a damaged battery. Try an OEM BB battery, not a cheap knock-off.

dc/dc 03-28-2013 08:38 AM

Re: Red X on battery can't turn on
 
And watch your language.

lopasblet 03-28-2013 11:12 AM

Re: Red X on battery can't turn on
 
Quote:

Originally Posted by Dubdub (Post 1801245)
Did you drop it or get it wet?

no.

Quote:

Originally Posted by Dubdub (Post 1801245)
Are these new batteries made for your device?

yes.


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