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Old 03-28-2013, 06:34 AM   #1 (permalink)
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Default Red X on battery can't turn on

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Hello! Phone is connected by USB. I can't Back up and Restore my phone. I have 2 battery and can't turn the phone on. Any solution? :D

http... s22.postimg.org/p2mdt6jep/IMG_0010.jpg

http... s18.postimg.org/fld71umpl/IMG_0012.jpg

http... s4.postimg.org/5ffe0fn4t/image.png

Last edited by NJBlackBerry : 03-28-2013 at 08:24 AM. Reason: Cleaned it up
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Old 03-28-2013, 07:36 AM   #2 (permalink)
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Default Re: Red X on battery can't turn on

Did you drop it or get it wet?

Are these new batteries made for your device?

Sounds like either water damage or a damaged battery. Try an OEM BB battery, not a cheap knock-off.
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Old 03-28-2013, 07:38 AM   #3 (permalink)
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Default Re: Red X on battery can't turn on

And watch your language.
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Old 03-28-2013, 10:12 AM   #4 (permalink)
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Default Re: Red X on battery can't turn on

Quote:
Originally Posted by Dubdub View Post
Did you drop it or get it wet?
no.

Quote:
Originally Posted by Dubdub View Post
Are these new batteries made for your device?
yes.
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