BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   BlackBerry Help (http://www.blackberryforums.com/blackberry-help/)
-   -   9360 vanishing Icon problem (http://www.blackberryforums.com/blackberry-help/264059-9360-vanishing-icon-problem.html)

JamesFMcDonald 04-13-2013 07:51 AM

9360 vanishing Icon problem
 
This is a 9360 using UK Vodafone. When I first got this phone, sending and receiving SMS text messages was simple and straightforward, but the maybe I pressed the wrong key sequence or whatever but the Text Message Icon disappeared from the home screen. Ive had a look at the pdf User Guide and apart from showing the icon it does not seem to say how to reinstate the icon om the home screen. err... H E L P:cry:

tsac 04-13-2013 01:51 PM

Re: 9360 vanishing Icon problem
 
moving icons to any folder including the home screen is possible.
On a touch screen press the icon until the guide box opens and follow the directions.


KB12206-How to move an icon on the BlackBerry smartphone

JamesFMcDonald 04-17-2013 12:43 PM

Re: 9360 vanishing Icon problem
 
Yes.. Thanks for that. I know I can move an icon, but the problem is that I can't find the original SMS icon anywhere. I need to scan menus etc which is slow and irritating. It's incredible that I have such a job going to simple SMS, so the icon back on the home screen would be ace! Correction..the icon anywhere would be great,then I can move it as you suggest. Thanks for any further ideas.

tsac 04-17-2013 06:33 PM

Re: 9360 vanishing Icon problem
 
Reading some of the reasons ICON's vanish, Blackberry support indicates thisis a problem with some versions of OS and it suggests doing an OS upgrade. do a backup first. you can also do the backup and try a factory restore. If the ICON is there then do a restore.
you did not indicate the OS level you have.

Another thing is if your using a corporate BB they can remove the ICON via the IT policy.

Chynwe 08-27-2013 08:11 AM

Re: 9360 vanishing Icon problem
 
Ok, so I need to upgrade my OS then? I'm currently using 5.0.0.592 on my curve 8520.I have the same problem.
Posted via BlackBerryForums.com Mobile


All times are GMT -5. The time now is 05:23 PM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.