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GlennHF 04-15-2013 02:03 PM

Duplicate emails
Since migrating to Office 365 I now receive duplicate emails on my BlackBerry when I use the Save Sent Item to another folder other than the default Sent Items. One duplicate appears in the Inbox and the other appears in the folder that I saved it to in Outlook. If I delete one or the other on my BlackBerry both are deleted.

The phone is activated through the BES.

Wireless sync is turned on.
Email reconciliation is turned on.
Folder redirection has been turned on.

Have tried reseting the device several times by pulling the battery out.
Have also tried a security wipe and still end up with the same results.

I have searched tirelessly with no solid answers found and am hoping that someone might have something else to try or verify.


dc/dc 04-15-2013 02:38 PM

Re: Duplicate emails
Simple answer is don't save to a folder other than default.

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