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Old 06-12-2013, 06:54 AM   #1 (permalink)
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Default BB Dsoftware does not see my BB

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Hello,

I have connected my bb to the laptob through usb cable but Desktop software does not recognice it. Also when I go to device manager, bb icon seems flagged or incorrectly installed. I have also tried bluetooth conection but my comp 'thosiba satellite' dont seem to have it. I have also tried connecting the bb via other usb ports, but rewardless also.

waiting for your advice,
javier
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Old 06-12-2013, 07:24 AM   #2 (permalink)
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Default Re: BB Dsoftware does not see my BB

Please try re-installing the software. Also, try a different USB cable.
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Old 06-13-2013, 07:26 PM   #3 (permalink)
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Default Re: BB Dsoftware does not see my BB

Try these links.


KB28443-BlackBerry Desktop Software cannot detect the BlackBerry smartphone when it is connected via USB



KB28444-The BlackBerry smartphone is not detected by BlackBerry Desktop Software when connected by USB to a USB hub or a docking station
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