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Old 06-15-2013, 08:03 AM   #1 (permalink)
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Default Google Contacts sync not working

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I have BB Bold 9700 running OS 6. I have it setup to sync my contacts and calendar to my Google Contacts and Calendar, through the built-in sync options. The problem seems to be that Contacts isn't being updated, but Calendar is. Is there some way I can check a log or something on the Bold to find out what's happening? Or how do I simply fix this?
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Old 06-15-2013, 09:15 AM   #2 (permalink)
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Default Re: Google Contacts sync not working

Never mind, I think I may have found the answer in this KB article:

KB32501-Wireless Contact and Calendar synchronization between the BlackBerry smartphone and an integrated Gmail account is not functioning
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Old 06-15-2013, 09:55 PM   #3 (permalink)
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Default Re: Google Contacts sync not working

Okay, it looks like I'm still having the problem, even after following the Blackberry KB article. Can anyone suggest anything else?
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Old 06-16-2013, 09:21 AM   #4 (permalink)
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Default Re: Google Contacts sync not working

Sometimes the linkage to Google fails. Often the only way to resolve it is to delete the account on your BlackBerry and re-install it. Before trying the uninstall/reinstall you should check all your settings, and maybe toggle off/on syncing with your GMail account. That *might* sort it out.
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Old 06-17-2013, 09:07 PM   #5 (permalink)
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Default Re: Google Contacts sync not working

I seriously thought they deprecated this functionality.... The sync never worked at all, partly because google/android use a single field to contain addressing information .... where as blackberry separated it by fields and this caused super amounts of duplicates because 1 field: 1 address description consistently (tried 10+ times over 3+ years) never worked...

there was a 3000+ post on google complaining about how bad the bb sync was .... it is/was literally HORRIBLE.

unless maybe you only had a name/phone/email entry!
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Old 06-27-2013, 01:37 PM   #6 (permalink)
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Default Re: Google Contacts sync not working

Quote:
Originally Posted by rambo47 View Post
Sometimes the linkage to Google fails. Often the only way to resolve it is to delete the account on your BlackBerry and re-install it. Before trying the uninstall/reinstall you should check all your settings, and maybe toggle off/on syncing with your GMail account. That *might* sort it out.
I attempted the delete and recreate the account method. When it resynced, it showed that it synced the Calendar, but showed no status about resyncing the Contacts. I did tick both the Calendar and Contacts options when I reset it up.
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