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Old 06-20-2013, 04:14 AM   #1 (permalink)
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Default problem with 8100 Pearl

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Hi all,
During the last 2 months experienced continious problems with Blackberry Desktop Software v. 6.1 while trying to connect to Internet.
I uninstalled/installed the software but this didn't help.
All settings are correct, modem is recognised but when trying to connect I receive a message: "The remote computer didn't respond. Please check your profile settings and make sure your radio is turned on".
When trying to connect again or to exit the programme freezes and nothing help, except restarting... and the same thing again and again...
I will really appreciate any suggestions/advices/help.
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Old 06-20-2013, 04:17 AM   #2 (permalink)
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Default Re: problem with 8100 Pearl

A BlackBerry data plan. Have you one?
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Old 06-20-2013, 05:14 AM   #3 (permalink)
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Default Re: problem with 8100 Pearl

Yes and everything went smoothly.
Can this be related to possible need of Windos OS reinstallantion?
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Old 06-20-2013, 09:53 AM   #4 (permalink)
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Default Re: problem with 8100 Pearl

Quote:
Originally Posted by Moonnight View Post
Yes and everything went smoothly.
Can this be related to possible need of Windos OS reinstallantion?
No. Windows has nothing to do with it.
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Old 06-20-2013, 09:56 AM   #5 (permalink)
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No. Windows has nothing to do with it.
Any suggestions or ideas?
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Old 06-23-2013, 06:06 PM   #6 (permalink)
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Default Re: problem with 8100 Pearl

what are you trying to do when you say" connect to the internet" using DM?
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