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-   -   desktop manager for z10 does not install correctly (http://www.blackberryforums.com/blackberry-help/264578-desktop-manager-z10-does-not-install-correctly.html)

vlkf 06-20-2013 06:19 AM

desktop manager for z10 does not install correctly
 
1 Attachment(s)
hey
need some with z10 desktop manager software.
downloaded, started install and it came up with some reply about the bloody problem. in the end it stopped installing and killed itself.
here is the image of the trouble itself.
could anyone help to undestand what to do next?
thanks in advance
PS no, i can not contact our IT support, cause these guys are unfortunately dumb

NJBlackBerry 06-20-2013 06:30 AM

Re: desktop manager for z10 does not install correctly
 
Sorry - I am one of those dumb IT guys.

But I is smart enuff to suggest that you install LINK, the new program used to connect your Z10. Google "Download BlackBerry Link" and install the latest version.

Desktop Manager is only for older model BlackBerrys. And a 17xx error indicates a problem with the package or the Windows installer utility on your PC.

vlkf 06-20-2013 08:09 AM

Re: desktop manager for z10 does not install correctly
 
i meant IT specialists that our agency works with - you are definitely not among them :)
clear regarding link vs manager. i got the link already, but it does not connect to my phone. my pc sees bb - i can easily access documents within the phone but link can not connect.
any thoughts?

vlkf 06-20-2013 08:31 AM

Re: desktop manager for z10 does not install correctly
 
re installed. all is on. no more troubles for now
thanks

tsac 06-21-2013 04:46 PM

Re: desktop manager for z10 does not install correctly
 
If you think your off the hook with the IT comment, forget it.:cry: NJ keeps names:razz:

NJBlackBerry 06-21-2013 05:25 PM

Re: desktop manager for z10 does not install correctly
 
And IP addresses. That I share with the NSA.

tsac 06-21-2013 09:24 PM

Re: desktop manager for z10 does not install correctly
 
I use TORE and mine is 1.1.1.1

dc/dc 06-21-2013 10:00 PM

Re: desktop manager for z10 does not install correctly
 
Just because you're paranoid doesn't mean people aren't after you.


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