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Old 06-20-2013, 05:19 AM   #1 (permalink)
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Default desktop manager for z10 does not install correctly

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hey
need some with z10 desktop manager software.
downloaded, started install and it came up with some reply about the bloody problem. in the end it stopped installing and killed itself.
here is the image of the trouble itself.
could anyone help to undestand what to do next?
thanks in advance
PS no, i can not contact our IT support, cause these guys are unfortunately dumb
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desktop manager for z10 does not install correctly-error.jpg  
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Old 06-20-2013, 05:30 AM   #2 (permalink)
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Default Re: desktop manager for z10 does not install correctly

Sorry - I am one of those dumb IT guys.

But I is smart enuff to suggest that you install LINK, the new program used to connect your Z10. Google "Download BlackBerry Link" and install the latest version.

Desktop Manager is only for older model BlackBerrys. And a 17xx error indicates a problem with the package or the Windows installer utility on your PC.
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Old 06-20-2013, 07:09 AM   #3 (permalink)
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Default Re: desktop manager for z10 does not install correctly

i meant IT specialists that our agency works with - you are definitely not among them
clear regarding link vs manager. i got the link already, but it does not connect to my phone. my pc sees bb - i can easily access documents within the phone but link can not connect.
any thoughts?
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Old 06-20-2013, 07:31 AM   #4 (permalink)
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Default Re: desktop manager for z10 does not install correctly

re installed. all is on. no more troubles for now
thanks
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Old 06-21-2013, 03:46 PM   #5 (permalink)
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Default Re: desktop manager for z10 does not install correctly

If you think your off the hook with the IT comment, forget it. NJ keeps names
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Old 06-21-2013, 04:25 PM   #6 (permalink)
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Default Re: desktop manager for z10 does not install correctly

And IP addresses. That I share with the NSA.
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Old 06-21-2013, 08:24 PM   #7 (permalink)
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Default Re: desktop manager for z10 does not install correctly

I use TORE and mine is 1.1.1.1
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Old 06-21-2013, 09:00 PM   #8 (permalink)
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Default Re: desktop manager for z10 does not install correctly

Just because you're paranoid doesn't mean people aren't after you.
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