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yumowhneen 06-21-2013 10:53 PM

Problems with my bb9300
 
good morning everyone, can someone help me to find solution on my bb9300 problem? my phone dont charge, when i connect it tells that "the charging source connected to your blackberry device cannot charge your battery" i have tried many bb chargers but still it wont charge. thank you in advance

dc/dc 06-22-2013 07:57 AM

Re: Problems with my bb9300
 
You have tried a different battery?

rambo47 06-23-2013 05:19 PM

Re: Problems with my bb9300
 
Sounds like a hinky battery to me. But before buying a new battery you can try a couple of things.

1. Use a pencil eraser to clean the contacts on your current battery.

2. Put a paper shim along side the battery opposite the connection side. A sliver of a business card should do it and will ensure the battery is fitting tightly against the contacts.

3. Borrow a battery from another user or go to a store that sells the 9300 and ask to try a used/spare battery. If it charges right there in the store you know your own battery is bad and needs to be replaced.

AbelB 07-15-2013 04:29 AM

Re: Problems with my bb9300
 
If you have tried different chargers then problem remains the battery itself. However this is not a big issue you just need to purchase a battery from a good supplier so that you get an original one. Replace it and problem solved.

dc/dc 07-15-2013 11:06 AM

Re: Problems with my bb9300
 
Quote:

Originally Posted by AbelB (Post 1805832)
If you have tried different chargers then problem remains the battery itself. However this is not a big issue you just need to purchase a battery from a good supplier so that you get an original one. Replace it and problem solved.

Please read before posting. The answer was already provided.


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