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Old 07-05-2013, 05:17 PM   #1 (permalink)
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Default Help - 8310 Internet?

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Hi, my brother has bought an unlocked Blackberry 8310, bought a new sim card and memory card and top up but he cannot get the internet on it?
I know absolutely nothing about mobile phones! cant even work my blackberry curve properly!!
Can anyone help by telling me what he has to do to get the internet working on it?
He can make and receive calls and sms but not use the blackberry messenger, blue tooth or internet?
I think he may have to configure something?
If anyone can walk me through it so I can tell him??
He has done my head in tonight! I bought the phone for him via Ebay and as it is I have already sent one back as the first came...minus the camera facility so the seller kindly replaced it for the same price..with the 8310. but there are no instructions.
The phone was initially on the O2 network but it is unlocked and working fine on the vodafone network...just cant get on the internet, I assume because it has to be set up in some way?
Thanks for any help
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Old 07-05-2013, 06:36 PM   #2 (permalink)
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Default Re: Help - 8310 Internet?

He needs a BlackBerry data plan active on his account. Vodafone will be happy to add this to his account (postpaid accounts only) for a reasonable monthly tariff.
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Old 07-05-2013, 06:40 PM   #3 (permalink)
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Default Re: Help - 8310 Internet?

Thanks, post paid? is that contract? he has pay as you go. I will tell him to ring vodafone tomorrow and hopefully they can tell him what he has to do. thanks for your help.
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Old 07-05-2013, 06:41 PM   #4 (permalink)
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Default Re: Help - 8310 Internet?

Should add, we are in the UK.
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Old 07-06-2013, 02:57 PM   #5 (permalink)
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Default Re: Help - 8310 Internet?

You may get BlackBerry data on PAYG. Phone them or visit this link and add the bolt-on.

http://www.vodafone.co.uk/discover-v...vice/index.htm
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Last edited by dc/dc : 07-06-2013 at 02:59 PM.
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Old 07-06-2013, 05:44 PM   #6 (permalink)
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Default Re: Help - 8310 Internet?

Thanks, will give that a go. think we are getting somewhere now! phoned vodafone today and they are sending a new sim? with instructions. Thanks for your help.
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Old 07-15-2013, 03:40 AM   #7 (permalink)
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Default Re: Help - 8310 Internet?

The blackberry phone uses a data plan to connect to the internet. This is because with the data plan you will access more features from their enterprise server. And you can get emails easily. Purchase a data plan and enjoy the benefits.
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Old 07-15-2013, 10:59 AM   #8 (permalink)
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Default Re: Help - 8310 Internet?

Quote:
Originally Posted by AbelB View Post
The blackberry phone uses a data plan to connect to the internet. This is because with the data plan you will access more features from their enterprise server. And you can get emails easily. Purchase a data plan and enjoy the benefits.
Please stop providing misinformation. The correct answer was already provided.
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