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-   -   Ringer doesn't make sound on incoming call (http://www.blackberryforums.com/blackberry-help/264816-ringer-doesnt-make-sound-incoming-call.html)

rjo98 07-17-2013 10:35 AM

Ringer doesn't make sound on incoming call
 
Out of nowhere, this bb bold stopped making any sounds when I receive a call. The profile is set to normal, with a ringtone with volume 6, but when a call is received, it never plays anything audible. I've tried a restart, as well as a battery pull, it's still doing it. I don't notice any mute looking icons on the home screen.

What else can I try?

dc/dc 07-17-2013 04:19 PM

Re: Ringer doesn't make sound on incoming call
 
Did it get wet or get dropped?

rjo98 07-17-2013 09:21 PM

Re: Ringer doesn't make sound on incoming call
 
I don't believe so. Everything else seems to be ok. It froze up a couple times one day, and ever since then it's been silent.

rambo47 07-17-2013 11:54 PM

Re: Ringer doesn't make sound on incoming call
 
I'd try changing the phone ringtone and having somebody place a test call to you. Also try blowing out the headphone jack with some compressed air. If there is something in there making the phone think headphones are plugged in the phone would be silent.

rjo98 07-19-2013 11:23 AM

Re: Ringer doesn't make sound on incoming call
 
OK, even weirder now! The phone does audibly ring for one person, and one person only. Gotta be a setting for just that person, or for not that one person somehow? too weird!


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