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Old 07-20-2013, 02:32 PM   #1 (permalink)
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Default whatsapp and the small blackberry clock

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I have encountered a weird problem on whatsapp for months now, the messages sent and received within one hour went disappeared without deleting them. Please help to look into the problem and advise me I have a blackberry 9300 and I have a problem with my whatsapp it keeps deleting my chat history whenever I switch off my phone or restarts it and it shows a two week history/conversation not the yesterday one or few hours back and I did read the FAQ but its not helping and my chat history is enabled and set to a media card and the media is working properly and its a 4GIG with a lot of free space and I did unistall whatspp so may times to see if the problem will go away but it doesn't its driving me insane. I have no clue where I am in conversations because all the recent stuff keeps disappearing! I emailed whatsapp and they told me what to do but the problem won't go away and I'm sure the phone has a problem not whatsapp ,but how does this just start happening out of the blue while it was working well at first? I'm losing a lot of messages and media I would have liked to keep. I've come to point were I'm completely afraid of restarting my phone because all my massages & chat history taken back to a single point in time about two weeks back.
Whatsapp VER 2.10.9806
OS 6.0.0
Phone model/device: 9300

The small analog clock that's shows that the system is busy it shows for a hour than I'm forced to switch off the phone so it can go away and I was told its a software problem than I took it to a Vodacom shop and they said its not a software problem and I'm a businessman I travel a lot I find it hard to copy with kind of problem and this is really disturbing now please tell me what to do to solve the problem and I'm in the south of johannesburg I really need the problem to be solved
And I did do the phone wipe but it didn't help at all and I don't have to many applications any more I only have three now
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Old 07-20-2013, 03:36 PM   #2 (permalink)
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Quote:
Originally Posted by Ntandosharon View Post
I have encountered a weird problem on whatsapp for months now, the messages sent and received within one hour went disappeared without deleting them. Please help to look into the problem and advise me I have a blackberry 9300 and I have a problem with my whatsapp it keeps deleting my chat history whenever I switch off my phone or restarts it and it shows a two week history/conversation not the yesterday one or few hours back and I did read the FAQ but its not helping and my chat history is enabled and set to a media card and the media is working properly and its a 4GIG with a lot of free space and I did unistall whatspp so may times to see if the problem will go away but it doesn't its driving me insane. I have no clue where I am in conversations because all the recent stuff keeps disappearing! I emailed whatsapp and they told me what to do but the problem won't go away and I'm sure the phone has a problem not whatsapp ,but how does this just start happening out of the blue while it was working well at first? I'm losing a lot of messages and media I would have liked to keep. I've come to point were I'm completely afraid of restarting my phone because all my massages & chat history taken back to a single point in time about two weeks back.
Whatsapp VER 2.10.9806
OS 6.0.0
Phone model/device: 9300

The small analog clock that's shows that the system is busy it shows for a hour than I'm forced to switch off the phone so it can go away and I was told its a software problem than I took it to a Vodacom shop and they said its not a software problem and I'm a businessman I travel a lot I find it hard to copy with kind of problem and this is really disturbing now please tell me what to do to solve the problem and I'm in the south of johannesburg I really need the problem to be solved
And I did do the phone wipe but it didn't help at all and I don't have to many applications any more I only have three now
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Old 07-24-2013, 03:33 PM   #3 (permalink)
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Default Re: whatsapp and the small blackberry clock

I am sorry i am not expert but all what I can see weird here is 427 view and 1 reply in a BLACKBERRY FORUM.

Last edited by Thementallist : 07-24-2013 at 03:34 PM.
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Old 07-24-2013, 04:17 PM   #4 (permalink)
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Default Re: whatsapp and the small blackberry clock

Quote:
Originally Posted by Thementallist View Post
I am sorry i am not expert but all what I can see weird here is 427 view and 1 reply in a BLACKBERRY FORUM.
If you don't like it, please feel free to leave and go elsewhere.
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Old 07-24-2013, 09:40 PM   #5 (permalink)
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Default Re: whatsapp and the small blackberry clock

Quote:
Originally Posted by Thementallist View Post
I am sorry i am not expert but all what I can see weird here is 427 view and 1 reply in a BLACKBERRY FORUM.
Perhaps it's because most users here don't use WhatsApp. I know I don't. My plan on Verizon includes unlimited messaging.

Low internal memory often causes the deletion of messages. Checking free memory would be a good start, as well as making sure all your media is on a micro-sd card and not in the device's internal memory.
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Old 07-25-2013, 11:46 AM   #6 (permalink)
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Default Re: whatsapp and the small blackberry clock

Highly recommend deleting WhatsApp, burning it, and burying the cremains in a hole in the ground, filled with concrete.

Otherwise, I have no strong opinions about the app.
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Old 07-25-2013, 12:22 PM   #7 (permalink)
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Default Re: whatsapp and the small blackberry clock

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Originally Posted by fourstringfuror View Post
Highly recommend deleting WhatsApp, burning it, and burying the cremains in a hole in the ground, filled with concrete.

Otherwise, I have no strong opinions about the app.
HAHA, tell us how you really fell.
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