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Old 08-10-2013, 06:36 PM   #1 (permalink)
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Default keeps shutting off not scrolling....

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My BB is not scrolling and keeps shutting down and restarting when I try scrolling......
Old 08-10-2013, 07:26 PM   #2 (permalink)
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Default Re: keeps shutting off not scrolling....

Have you dropped the device, gotten it wet, exposed it to moisture in any way?

Is there any other pattern, or only when you scroll no matter what app you are using?

Do you have a media card installed?

How old is your battery?
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Old 08-11-2013, 03:27 PM   #3 (permalink)
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Default Re: keeps shutting off not scrolling....

This may offer some additional info

KB11391-BlackBerry smartphone continually restarts
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9810 BES
Z10 on BES
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