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Old 09-21-2013, 11:56 AM   #1 (permalink)
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Default Email problems

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Hi,
My email on my blackberry stopped working a week ago for no reason after working fine for over a year. I can't receive msgs and if I try to send one all I get is a msg saying....'user account is in invalid mode'

Please help

Vikkie
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Old 09-21-2013, 02:04 PM   #2 (permalink)
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Default Re: Email problems

What did you do to it just before this happened? Dropped it? Get it wet? Deleted something?

Did you pay your cell bill?

Have you tried a battery pull? With the device on, remove the battery for 30 seconds, put it back in and let the device reboot.
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Old 09-22-2013, 08:40 AM   #3 (permalink)
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Default Re: Email problems

KB03868-"Transaction Error: User account is in invalid mode" error appears when sending an email message from the BlackBerry smartphone
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