09-22-2013, 02:52 PM
Join Date: Sep 2013
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| | Wifi doesn't work
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I am completely new to this hole thing. This is my first BB and I feel I little bit lost.
I have a BB torch 9800 and the Wifi won't work. I'll explain myself.
It took me a little bit to realize that the only reason I was able to connect to internet was because the options of Data services were on on the phone.
As soon as I turn them off, the internet stop working all together.
The password for the wifi is correct, and it says that is connected already, but every time that I try to open the explorer or any app with the need of internet, it won't go. I am using the same connection in my laptop so I know is not a problem with the line either.
In the menu Manage connections --> Service status -->BB internet service it sais Not Connected
Also says Wifi Network: Type: Not connected
All this tells me there is something else that I should do I just don't know what the problem is.
So please, can anybody help me with this?