BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 09-22-2013, 02:52 PM   #1 (permalink)
New Member
Join Date: Sep 2013
Model: 9800
Carrier: o2
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Wifi doesn't work

Please Login to Remove!


I am completely new to this hole thing. This is my first BB and I feel I little bit lost.
I have a BB torch 9800 and the Wifi won't work. I'll explain myself.

It took me a little bit to realize that the only reason I was able to connect to internet was because the options of Data services were on on the phone.
As soon as I turn them off, the internet stop working all together.
The password for the wifi is correct, and it says that is connected already, but every time that I try to open the explorer or any app with the need of internet, it won't go. I am using the same connection in my laptop so I know is not a problem with the line either.

In the menu Manage connections --> Service status -->BB internet service it sais Not Connected
Also says Wifi Network: Type: Not connected

All this tells me there is something else that I should do I just don't know what the problem is.

So please, can anybody help me with this?

Thank you!!
Old 09-22-2013, 05:31 PM   #2 (permalink)
Spam Reporter
dc/dc's Avatar
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,530
Post Thanks: 220
Thanked 345 Times in 311 Posts
Default Re: Wifi doesn't work

You need a BlackBerry data plan or bolt-on from O2.
I h8 txtspk.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Wifi doesn't work
Thread Thread Starter Forum Replies Last Post
data plan wont work on wifi hardware damage!! naffie General 9800 Series Discussion - Torch 4 09-17-2012 06:48 AM
WiFi Calling triggers reboot loop phrider WiFi HotZone 4 08-10-2012 01:12 AM
apps don´t work with WiFi unless restart gngngn WiFi HotZone 1 07-20-2012 09:18 PM
Do you need mobile network connection for WiFi to work? anar_baku General 9700 Series Discussion - Bold 2 1 05-12-2011 02:30 AM
torch 9800 , chat apps (pmessenger & whatsapp) work on wifi but not 3g. help pls shaft2000 BlackBerry Help 1 12-21-2010 10:53 AM

Copyright © 2004-2014
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.