BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-29-2013, 07:27 PM   #1 (permalink)
New Member
 
Join Date: Sep 2013
Model: Z10
PIN: N/A
Carrier: 3
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Z10 updates, wipes out SIM card...

Please Login to Remove!

Hi All,

Currently running my Z10 on OS 10.0.9.2372, device informs me that 10.1.0.2312 is available to download, only when I do it reboots and can't find the SIM card. Either reports a micro-SIM error or just plain doesn't recognise that there is one inserted in the phone. End up having to factory restore my Z10, where it goes back to thinking it has a SIM in again and offering me the new OS update. Any ideas?

It's not even that much of a problem, I'm not all that bothered about an updated version of the OS, but I would like to install Whatsapp, which demands an OS of 10.0.10.xxxx or newer. Does anybody know a way around this?

Thanks.
Offline  
Old 10-04-2013, 08:39 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,214
Post Thanks: 40
Thanked 570 Times in 565 Posts
Default Re: Z10 updates, wipes out SIM card...

The only issue indicated by Blackberry is when an update is done over the air it is possible corruption can cause issues. You did not indicate how your updating. Try downloading the OS to a PC and see if that helps.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Z10 updates, wipes out SIM card...
Thread Thread Starter Forum Replies Last Post
Insert SIM card error with any SIM Card I use??? endorphin2007 General 9000 Series Discussion - Bold 9 10-21-2009 07:51 AM
"sim card error"with MY sim card only? any other sim works fine Alan566 General 8100 Series Discussion - Pearl 14 08-27-2008 09:52 PM
SIM card Blackberry Provisioning: the real deal cyberkamote General BlackBerry Discussion 4 08-06-2008 11:45 AM
Review: Dual sim card adapter Sci-Tek BBF Reviews 19 07-17-2008 03:31 PM
How to save phone book contacts directly to my SIM card zhuanyi General 8100 Series Discussion - Pearl 5 09-28-2007 07:41 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.