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Old 10-20-2013, 07:35 AM   #1 (permalink)
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Default Blackberry Link V1.2

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I just installed the Blackberry Link V1.2, after several challenges with the earlier version 1.1.1.14 and my BB Q10. Now I have fresh challenges. The Blackberry Link does not detect my BB Q10 either via Wifi or USB. Both are on the same Wifi network.
I have tried disconnecting from the network one at a time, but problem persists.
It automatically connected the very moment I installed the software, but after disconnecting once, it has never been able to connect again.
Any help would be appreciated.
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Old 10-20-2013, 08:31 AM   #2 (permalink)
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Default Re: Blackberry Link V1.2

Quote:
Originally Posted by omomat View Post
I just installed the Blackberry Link V1.2, after several challenges with the earlier version 1.1.1.14 and my BB Q10. Now I have fresh challenges. The Blackberry Link does not detect my BB Q10 either via Wifi or USB. Both are on the same Wifi network.
I have tried disconnecting from the network one at a time, but problem persists.
It automatically connected the very moment I installed the software, but after disconnecting once, it has never been able to connect again.
Any help would be appreciated.
If you are using Windows, you may have to stop all BlackBerry Services and then reboot your computer. During this time do not connect your device to the computer. You should never have anything to do with BlackBerry auto start on your computer either.

Open Task Manager and manually stop all services.
Reboot.
Connect device.
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Old 10-20-2013, 10:11 AM   #3 (permalink)
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Default Re: Blackberry Link V1.2

Also some of the information in this link may help

KB27424-Identifying and troubleshooting issues with the BlackBerry Desktop Software or BlackBerry Link detecting a BlackBerry PlayBook tablet or BlackBerry 10 smartphone connected via USB
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