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Old 11-06-2013, 05:39 AM   #1 (permalink)
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Default Z10 won't update to 10.2

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Hello! I have an unlocked STL 100-3 Z10 with a vodafone sim. It works great and has software version 10.1.0.4184.

I cannot get the 10.2 update. I have tried OTA and Link as well as the web check and get the message "your phone has the latest software" . I have contacted the Vodafone support and they suggested I reload the phone. I have done this twice to no avail. Anybody got any ideas:
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Old 11-06-2013, 05:47 AM   #2 (permalink)
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Default Re: Z10 won't update to 10.2

If you feel that you need 10.2, you should load it manually. Vodafone has obviously not approved it for distribution.
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Old 11-06-2013, 06:14 AM   #3 (permalink)
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Default Re: Z10 won't update to 10.2

Thank you for your reply. Vodafone rolled out the update 3 weeks ago. Their techs tried to help but have limited skill.
BTW I don't need the update. I want it
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Old 11-06-2013, 06:35 AM   #4 (permalink)
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Default Re: Z10 won't update to 10.2

Then load the leaked version.
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Old 11-06-2013, 10:10 AM   #5 (permalink)
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Default Re: Z10 won't update to 10.2

Or perhaps ask on the official BlackBerry support site General Support Forums - BlackBerry Support Community Forums
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Old 11-06-2013, 11:27 AM   #6 (permalink)
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Default Re: Z10 won't update to 10.2

Hi Guys, I took ZombieBerrys advice and loaded the correct one from Crackberry. I think the reason it gave me grief because it was a USA model and I am in the UK
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Old 11-06-2013, 11:40 AM   #7 (permalink)
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Default Re: Z10 won't update to 10.2

Thanks for the update. It always pays to check for the correct version.
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