11-08-2013, 04:28 AM
Join Date: Nov 2013
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| | Late father's 9320: locked out
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My father died about a year ago. I have just tried to access his 9320 to reset it to factory state and then give it to one of my children, but I can't log in to his account, and the email address he used is now defunct so I can't go through a password reset via email.
Is there any way of resetting this phone, when it's impossible to log in to the existing user account ?
Apologies if I've got some of the terminology wrong: I don't have a Blackberry myself and haven't really got my head round them.