BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-14-2013, 04:02 PM   #1 (permalink)
New Member
 
Join Date: Nov 2013
Model: torch
PIN: N/A
Carrier: att
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Torch Search Hangup

Please Login to Remove!

have a 9800 torch, 6.0 bundle 2647
almost every time i search emails, it hangs up, doesn't display results, requires battery removal to restart, sometimes multiple restarts
I think this began after I updated the software
any ideas?
Offline  
Old 11-15-2013, 11:00 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,441
Post Thanks: 43
Thanked 598 Times in 591 Posts
Default Re: Torch Search Hangup

First pull the battery to reload the OS . If that does not work try reloading the OS but not over the air. Download to a PC and do the load.
Last is, it is possible an App that was added is conflicting. You may have to delete any third party apps you added.
If you load the OS do not add any apps until you see if all is ok.
__________________
If someone helps, tell them by clicking the Thanks buttonî


9810 BES
Z10 on BES
9700 BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Torch Search Hangup
Thread Thread Starter Forum Replies Last Post
Torch 2 Dubdub Rumor Mill 34 06-08-2011 05:20 PM
Blackberry 9800 Torch Error naeemsyed BlackBerry Help 3 05-05-2011 06:05 AM
I made the switch- Torch to Captivate: REAL Pros and Cons jDMJeRk General 9800 Series Discussion - Torch 42 04-16-2011 06:30 AM
9780 Search is not what it should be theduskes General 9700 Series Discussion - Bold 2 4 01-28-2011 10:38 AM





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.