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Old 11-14-2013, 04:02 PM   #1 (permalink)
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Default Torch Search Hangup

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have a 9800 torch, 6.0 bundle 2647
almost every time i search emails, it hangs up, doesn't display results, requires battery removal to restart, sometimes multiple restarts
I think this began after I updated the software
any ideas?
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Old 11-15-2013, 11:00 PM   #2 (permalink)
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Default Re: Torch Search Hangup

First pull the battery to reload the OS . If that does not work try reloading the OS but not over the air. Download to a PC and do the load.
Last is, it is possible an App that was added is conflicting. You may have to delete any third party apps you added.
If you load the OS do not add any apps until you see if all is ok.
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