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Old 11-20-2013, 11:21 PM   #1 (permalink)
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Default Blackberry 9360 will not connect to Opera and IM+ via wifi until I do a battery pull

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I connected my blackberry curve 9360 (with OS 7.1) to my home wifi network. The BB Browser, Opera and instant messenger like IM+ work without any problem. But every time I go out and return home, the curve would not connect to Opera and IM+, and a pop up message comes indicating connection failed. Although BB Browser continues to work without any problem and device says it is connected to home wifi. After this, I pull the battery out and put it back in, and the phone will connect automatically to Opera and IM+ after initializing and they will work without any problem. I don't have any mobile network service package from Rogers, or BES from office, and use UMA / wifi to connect to internet and for instant messaging while at home and at office. Same thing happens when I connect to office Wifi. It works fine the first time i connect to the office wifi , but when I go out of office and come back, device wont connect to the Opera and IM+ (although BB browser works and the wifi connection is there) until I do a battery pull.

I have tried deleting the wifi profiles, followed by battery pull, then recreating the wifi profile, then battery pull. But the problem seem to persist. I have also wiped and reinstalled the OS 7.1, but that did not solove the problem either. Any insight and solution to this problem?

Thank you kindly.

ash
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Old 11-21-2013, 07:57 AM   #2 (permalink)
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Default Re: Blackberry 9360 will not connect to Opera and IM+ via wifi until I do a battery p

That sounds like a power-saving "feature" of the OS. Instead of a battery pull, have you tried toggling WiFi off and back on?
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Old 11-21-2013, 11:33 PM   #3 (permalink)
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Default Re: Blackberry 9360 will not connect to Opera and IM+ via wifi until I do a battery p

I have tried the wifi on/off by check marking the options box under Manage Connections. However ,the power save mode was on during the time. I can turn off the power save mode for wifi and then try it, probably tomorrow.

Thanks for your suggestion.
Regards.
ar
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Old 11-22-2013, 07:53 AM   #4 (permalink)
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Default Re: Blackberry 9360 will not connect to Opera and IM+ via wifi until I do a battery p

I bet if you got a legit BlackBerry data plan all your troubles would be over.
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Old 11-22-2013, 07:31 PM   #5 (permalink)
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Default Re: Blackberry 9360 will not connect to Opera and IM+ via wifi until I do a battery p

Amazing.
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Old 11-26-2013, 11:59 PM   #6 (permalink)
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Default Re: Blackberry 9360 will not connect to Opera and IM+ via wifi until I do a battery p

I guess getting a legit data plan will help but I don't have any experience with it.

Here is the update on the two solutions rambo47 proposed:

1. I tried toggling WiFi off and back on but that did not work, neither at home or at office. After battery pull everything worked without a hinge, I just kept on doing that just to make sure this option was working.

2. The suggestion about power-saving "feature" of the OS, I assumed it was about turning the Batter Saving Mode off (if I was wrong let me know). So I did that and it seems to work but partially. I mean the wifi will start to work when I enter home but at office it wont work (without a battery pull). So this solution is 50% successful, which is still great, thank you so much for this as it did help.

One thing I did notice is that now when I connect with BB Desktop, I am getting a message in the Applications section Application Summary which says "Blackberry 7.1.0 Core Applications, version 7.1.0, size 54.4 MB, Pending Action Downgrade". Also in the applications list section , there are two applications , one with a red/white star in front of Blackberry 7.1.0 Core Applications, 47 MB, Status Required" and the other below that is "Downgrade, 54.4 MB, Status Available".

Not sure what is that about. This was not there before, just wondering what to do with it?

Thanks again for all your help.
Regards.
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