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Old 12-05-2013, 12:10 PM   #1 (permalink)
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Default Problem with Curve 9320

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My Curve 9320's screen will only come on if it is daylight or the if the phone is held under a light. In poor light or darkness the screen remains black although the keypad lights up. Has anyone encountered this before or got any suggestions on how to rectify please?
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Old 12-05-2013, 10:09 PM   #2 (permalink)
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Default Re: Problem with Curve 9320

First pull the battery to reset the phone.
Did you upgrade the OS?
Drop or get it wet?
Add Apps and then it started?

If you added an App and it started, remove the app, pull the battery and see if it clears.

If you got it wet or dropped it it may need repair.

If you upgraded the OS and it started then downgrade it back to original.
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